Claims by Service Providers

Invoicing & Payments

Service Providers shall submit their invoices at the MVA Fund Reception. The invoices will be registered at Finance Department and forwarded to the Case Management Department for approval and authorization.   After approval and authorization they are then carried forward to the Finance Department for capturing and processing payment.

Query Lodgement & Resolution

MVA Fund aims to provide a high standard of customer service at all times. If you’re unhappy about how your claim has been dealt with or with a decision that has been made, please let us know through Customer Services Unit. We want to resolve things fairly and as quickly as possible.