All the booze buses are equipped with the state of the art breathalyzer testing gadgets and secure holding cells for nabbed offenders.stated that in an era of dwindling resources but increasing expectations from our customers, one cannot therefore separate organisational success from customer satisfaction. A highly efficient productive organisation will be reflected through customer satisfaction.

“It is therefore imperative that for Botswana to achieve development and see improvement in the above, we need to start with our people management. Appreciation of those who drive service delivery is a cornerstone to building shared vision hence keeping the drivers of success motivated. It is therefore commendable that Ngami DHMT has found it fitting to take time to recognise their own drivers of change. Human resources are vital to an effective health care system. From an economics viewpoint, health workers’ salaries make up a great share of health budgets in most countries. The health worker is the gatekeeper of the health system, determining the overall vitality of any community. Poorly motivated health workers can have a negative impact on individual facilities, an entire health system and communities”

stated Mr. Tlhagwane In conclusion he congratulated those recognised by receiving awards and motivated those not receiving the awards to improve their individual performance. He encouraged all to work as a team and leverage on each other’s capabilities to build Ngami