Queries And Complaints Management
MVA Fund aims to provide a high standard of customer service at all times. If you’re unhappy about how your claim has been dealt with or with a decision that has been made, please let us know through Customer Services Department. We want to resolve things fairly and as quickly as possible.
![Queries And Complainants Management](https://mvafund.bw/wp-content/uploads/2022/04/FINAL-COMPLAINTS-ESCALATION-PROCESS-cut.png)
QUERIES AND COMPLAINTS CAN BE REPORTED BY TELEPHONE, IN PERSON OR IN WRITING.