The MVA Fund Senior Manager Case Management Ms. Lydia Masilo-Nkhoma recognized the need to improve working relations and enhance good stakeholder relations to improve service delivery.
Ms. Masilo-Nkhoma was speaking during the Motor Vehicle Accident Fund half day social workers’ forum conducted by the Case Management Department targeting the South East District Council (Ramotswa and its catchment areas) on the 19th March 2021 in Gaborone.
Ms. Nkhoma said social work is clinical and as part of their key stakeholders, social workers play a huge role when it comes to welfare support, dealing with MVA Fund beneficiaries who have either lost their breadwinners or those who may have been injured as a result of road crashes. She further said, the half day event was also most importantly to afford social workers an opportunity to appreciate MVA Fund products and services, get the knowhow of the criteria for inclusion and exclusion of MVA Fund claimants.